Coles worker turns on supermarket with epic rant about grocery prices - and many would agree with her
A Coles worker has turned on the supermarket and claimed customers are being gaslit about the rising cost of groceries.
A Coles worker has turned on the supermarket and claimed customers are being gaslit about the rising cost of groceries.
The anonymous employee recorded herself speaking candidly on the topic after an altercation with a customer over the price of Tim Tams pushed her over the edge.
She explained an angry and confused customer had approached her to complain about purchasing the wrong sized packet of biscuits.
They bought a big packet of Tim Tams for $7.50 before realising the smaller packets were a considerably better value for money at just $3 each.
The customer said to me, "Whoever does the prices at the store should be ashamed of themselves", she said in a video shared on TikTok.
The worker had to explain to the customer that individual stores do not set prices and that it was head offices job to do so.
She went on to explain that people need to start looking at grams and seeing what is worth our money instead of simply buying based on convenience.
The woman claimed it sucks to work for the company but that she only does so to provide for her daughter.
An anonymous Coles employee has advised shoppers to be more careful while shopping and to pay attention to what is actually the best bargain available
As a collective, as people, as human beings, we need to start looking at those type of things and looking at grams and seeing what is worth our money, she said.
Dont get me wrong, $7.50 for Tim Tams is absolutely crazy, I understand it sucks.
And it sucks working for a company that, you know like, they get their money ... but all Im doing is earning money so I can pay my bills so I can afford to take my daughter to daycare.
In a since deleted follow-up, the woman said the cost of two packets of Tim Tams had since risen to $8.
I feel like the supermarkets are now gaslighting us, she said.
As it stands Coles charges $7.50 for a large 365g packet of Tim Tams and $6 for a single row packet when they are full price and not on special.
Some social media users felt little sympathy saying Tim Tams were considered to be unnecessary and a luxury.
If money is an issue then you dont need Tim Tams, one person commented.
They are not a necessity, another agreed.
In her second video the Coles worker agreed these complaints were totally valid but said some people just want that extra treat ... for the hard work youve been doing.
An ACCC-led government inquiry is currently underway to determine if Coles and Woolworths have deceived shoppers with their pricing tactics.
An ACCC-led government inquiry is currently underway to determine if Coles and Woolworths have deceived shoppers with their pricing tactics (stock image)
Both supermarkets have been accused of violating Australian consumer law by allegedly making misleading discount pricing claims on hundreds of products.
The supermarkets are accused of deliberately raising prices only to lower them again with their Prices Dropped and Down Down sales campaigns.
Shoppers could claim up to $5,000 back from the supermarkets if it is found they were deceived by them.
Carter Capner Law is investigating the potential class action suits viability and have said that early estimates look promising for customers.
Early estimates suggest that households could claim between $2,000 and $5,000, depending on the amount spent and the impact of the deceptive pricing, law director Peter Carter said.
A final report on the inquiry is due to be delivered to the government by February.
Daily Mail contacted Coles for comment.
